We care about your satisfaction. If you’re not fully happy with your purchase, our return and refund process is here to help.

1. Return Eligibility

Returns are accepted under the following conditions:

  • The item is returned within 7 days of delivery.
  • The item is unused, unwashed, and in original condition with tags and packaging intact.
  • Sale or discounted items are not eligible for return.

2. How to Request a Return

To request a return:

  • Contact our support team via WhatsApp or Email within 7 days.
  • Provide your order number and reason for return.
  • Our team will guide you through the return process.

3. Refund Process

Once we receive and inspect the returned item:

  • If approved, your refund will be processed within 5–7 business days.
  • Refunds can be issued via your original payment method or as store credit.

Note: Shipping charges are non-refundable.

4. Exchanges

Want a different size or item? We’re happy to exchange (subject to availability). Please contact us first to confirm stock.

5. Damaged or Wrong Items

Received a faulty or incorrect product?

  • Inform us within 48 hours of receiving your order.
  • Share photos of the item and packaging.
  • We’ll offer a full refund or send a replacement — no extra cost to you.